Your options to retrieve the account and password you use to sign in and install or reinstall Office, or to manage your Office 365 subscription vary depending if your product is an Office for home or Office for business product.
Office 365 Home
Office 365 Personal
Office 365 University
Office Home & Student
Office Home & Business
Office Professional
If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password.
If your admin has given you permission to reset your password go to, passwordreset.activedirectory.windowsazure.cn/. Contact your admin if you don't have permission to change your password.
If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password.
Go to www.office.com/signin and sign in with your work or school account username and existing password.
Go to login.partner.microsoftonline.cn and sign in with your work or school account username and existing password.
Go to portal.office.de and sign in with your work or school account username and existing password.